Privacy Policy

Introduction

Shimmer Shine Property Detailing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shimmershinepropertydetailing.comor use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate for our services
• Contact us through our website, phone, or email
• Schedule an appointment
• Subscribe to our newsletter or marketing communications
• Leave a review or testimonial

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and service location
• Service preferences and requirements
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website or source
• Device information and screen resolution

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our cleaning and property detailing services
• To process service requests and communicate with you about appointments
• To send you quotes, estimates, and service confirmations
• To process payments and manage billing
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To improve our website and user experience
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure the security of our services

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (for secure payment handling)
• Scheduling and booking platforms (such as Jobber)
• Email marketing services
• Website hosting and analytics providers
• Customer relationship management (CRM) systems

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of how we process your information

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms, review sites, and service providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@shimmershinepropertydetailing.com or call (714) 497-0035.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: